Shipping small orders: There are some small orders (under $25) we are able to send US Mail, then we adjust the shipping rate down accordingly after you have placed your order. The receipt you receive in the package will reflect this. Examples are map tacks, map dots, folded maps, mini flags and some hiking maps. The total shipping amount when we send US Mail is between $3.00 - $5.00. Feel free to place your order over the phone (800-727-4430) if you need an exact total or would like to know if what you are ordering qualifies for this less expensive shipping option.
We are happy to ship anywhere UPS will deliver - domestic. Please call or email requests for international shipping as these are handled on a case by case basis. Our shipping charges are based on what we are charged by UPS. It is not our desire to make money from our customers via high shipping charges, however, it is also not our desire to go broke due to high shipping charges! We currently charge only what UPS charges us for shipments. And we spend the necessary time on each package to ensure a non-crushed, non-wrinkled, non-ruined package upon delivery!
UPS rates are calculated automatically by the UPS web site based on shipment weights, dimensions and distance. The only exception are a few of the large globes which have a flat shipping rate due to oversize packages and multiple boxes.
Expedited shipping of raised relief maps: Price quotes for expedited shipping (3 day, 2 day and overnight) on raised relief maps cannot be guaranteed. We will contact you if we cannot ship the map for the quoted rate.
Please notify us immediately of any errors or damages in shipping and we will correct or fix the order. Returns are allowed as long as products are returned in resaleable condition and in a reasonable amount of time - typically two weeks. Please call with any questions or problems before returning items.